Tele2 uses Betalkontroll™ to streamline supplier arrangements and stop incorrect payments

Background

Tele2 was founded in 1993 and is now one of Sweden's leading providers of broadband, TV, and telephony, with over 2 million customers. Tele2 is headquartered in Stockholm and has over 2,500 employees in Sweden, with a turnover of approximately SEK 22.8 billion in 2024. Through its commitment to innovation and sustainability, it is driving development forward in digitalisation and smart communication services.

Challenge: Increased need for internal control

As one of Sweden's largest companies in the broadband, TV, and telephony industry, Tele2 works with a large number of suppliers on a daily basis and handles a significant amount of supplier invoices. There were therefore many reasons for wanting to ensure the quality of this process.

The process Tele2 used to add and manage new suppliers was inefficient, resulting in unnecessary administration. There was also no good system in place to automatically detect incorrect invoices or duplicate payments, or to stop payments to suppliers who lacked approved information.

"Previously, we had to gather information about a supplier from many different places, but with Betalkontroll™, we have all that information available immediately. The service also helps us identify suppliers who are missing correct information, which is one of the biggest advantages," says Helena Tapper, Group Manager at the accounting unit.

"We had a feeling that we were paying too much," adds Helena.

Solution: Payment Control™ – automated control of suppliers and payments

A new, cost-effective solution for managing suppliers and ensuring the quality and validity of supplier invoices had long been sought after. Based on a thorough analysis of available services, Tele2 decided that Betalkontroll™ offered the best solution in terms of the specified requirements and demands.

"We wanted more control over which suppliers we deal with and list, as well as the ability to identify and stop incorrect invoices and duplicate payments. In addition, security is an important aspect for us, which Betalkontroll™ offers," says Helena Tapper.

"The implementation of Betalkontroll™ was very smooth. There were very few questions and all the pieces fell into place at once. For example, a new colleague joined us about a month ago. She started using Betalkontroll™ after just one week without any problems whatsoever. Everyone in the team is very satisfied," she says.

"We have benefited greatly from Betalkontroll™, and without this service, our supplier arrangements would have been much more complex."

Tele2 has been using Betalkontroll™ since March 2018. Currently, the service is used by approximately eleven people in the company's finance department.

Results: Significant time savings and elimination of incorrect payments

Since implementing Betalkontroll™, Tele2 has stopped incorrect invoices worth approximately SEK 500,000 per year. Furthermore, Tele2 saves a significant amount of valuable time on administration thanks to the supplier setup process now being more efficient and less complicated than before. Tele2 also feels more secure when sending payment files.

"It's like a final check. I would definitely recommend the service," says Helena Tapper.

Tele2 particularly appreciates the following features of Betalkontroll™:

• The ability to identify and prevent incorrect invoices and duplicate payments in advance
• A more efficient supplier arrangement process than before
• Increased security when sending payment files
• The fast support and short waiting time for questions or troubleshooting

To learn more about how Betalkontroll™ can help your business, book a personal demo.